Refund & Cancellation Policy

1. Subscription Cancellations

You may cancel your Distro8 subscription at any time directly through your dashboard under the Subscription settings or by contacting our support team. Upon cancellation, your subscription will remain active until the end of your current billing cycle. No further monthly charges will be processed.

2. Refund Eligibility & Guidelines

Because Distro8 provides instant digital music distribution pipeline services upon payment activation, subscription fees are generally non-refundable once content distribution has commenced.

• 7-Day Money-Back Guarantee: If you signed up for a paid plan and have not submitted any music releases for distribution, you are eligible for a 100% full refund within 7 days of initial registration.
• Technical/Billing Errors: In the event of accidental duplicate charges or gateway technical glitches, refunds will be issued immediately back to your original payment method via Razorpay within 5-7 business days.

3. Payouts & Royalty Earnings

Distributor royalty earnings are non-transferable and calculated based on digital service provider reports. Once minimum payout thresholds are reached (₹800 for Pro Artist, ₹400 for Pro Label), royalty payouts are dispatched directly via Bank Transfer, UPI, or Payoneer.