Legal

Privacy Policy

Last updated: December 1, 2024

1. Introduction

Distro8, Inc. ("Distro8," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services"). We encourage you to read this policy carefully and to check this page periodically for changes. Your continued use of our Services after any modifications to this Privacy Policy constitutes your acknowledgment of the modifications and your consent to abide by the updated policy.

2. Information We Collect

We collect several types of information to provide and improve our Services:

Personal Information: When you create an account, we collect your name, email address, and payment information. If you subscribe to a paid plan, we also collect billing address and payment method details through our secure payment processor.

Content Information: When you upload music, we collect metadata including track titles, artist names, album art, genre information, ISRC codes, and other data necessary for distribution to streaming platforms.

Usage Information: We automatically collect information about how you interact with our Services, including pages visited, features used, time spent on the platform, and click patterns. This helps us understand user behavior and improve our platform.

Device Information: We collect information about the device you use to access our Services, including device type, operating system, browser type, IP address, and unique device identifiers.

Analytics Data:We collect streaming data, revenue data, and audience insights from our distribution partners to provide you with analytics about your music's performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services, including distributing your music to streaming platforms
To process payments and collect and distribute royalties on your behalf
To create and manage your account and provide customer support
To send you important updates about your account, releases, and royalty payments
To provide analytics and insights about your music's performance
To detect, prevent, and address fraud, streaming manipulation, and other illegal activities
To comply with legal obligations and enforce our Terms of Service
To communicate with you about new features, promotional offers, and platform updates (with your consent)
To improve our platform through research and analysis of aggregated usage data

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Distribution Partners: We share your music metadata and content with streaming platforms and digital service providers as necessary to distribute your music.
Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, analytics, and infrastructure hosting.
Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information with your explicit consent for specific purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), encrypted data storage, secure access controls, regular security audits, and monitoring systems. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and enable two-factor authentication on your account.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain certain information by law (such as financial records for tax purposes) or where retention is necessary for legitimate business purposes such as fraud prevention. Your music content and metadata will be removed from distribution platforms in accordance with our standard takedown procedures.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete personal information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to the processing of your personal information for certain purposes
Restriction: Request restriction of processing of your personal information

To exercise any of these rights, please contact us at privacy@distro8.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@distro8.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using our Services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data receives an adequate level of protection, including standard contractual clauses and adherence to applicable data protection frameworks.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@distro8.com or write to us at: Distro8, Inc., Attn: Privacy Team, 123 Music Row, Austin, TX 78701, United States.